When emergencies happen, they often catch us off guard - and in those moments, even small things can feel overwhelming. At Pembroke Regional Hospital, we understand that you may not always be prepared for a trip to the hospital and that longer than anticipated wait times can also be difficult, especially when you're trying to stay in touch with loved ones, access important information, or simply find a moment of comfort through your phone.

 

To help ease the stress of not having a charged device during a time like this, PRH has installed a mobile charging station in the Emergency Department waiting room. This new amenity allows patients, visitors, and staff to rent a fully charged power bank, so they don’t have to worry about their phone dying when they need it most.

 

“This initiative reflects our ongoing commitment to enhancing the patient and visitor experience,” said Sabine Mersmann, PRH President and CEO. “In today’s healthcare environment, staying connected isn’t just a convenience, it’s a necessity. Whether it’s contacting family, accessing health information, or simply finding a distraction through entertainment, a charged phone can make a real difference.”

 

The JOOS Power Bank Mobile Charger station is easy to use, offering portable rentals for all types of mobile devices by scanning a QR code, using the JOOS app or tapping a contactless terminal.

 

Information you need to know

 

• Cost: $4 + HST for the first hour, $7 + HST for the full day.

• Ownership Option: After three days, the power bank is yours to keep for $50, or you can purchase it outright at the time of rental.

• Security: A $35 pre-authorization is placed and released upon return (processing times may vary by bank).

• Safety: Power banks are CSA and MFi certified, antimicrobial, and sanitized after each use.

 

“Connectivity is a vital part of the care experience,” Mrs. Mersmann said. “We’re excited to offer this new amenity and grateful to JOOS for their partnership, which also includes a contribution from rental proceeds back to PRH.”

 

FOR MORE INFORMATION, PLEASE CONTACT:

Carolyn Levesque, Public Affairs and Communications Coordinator

Pembroke Regional Hospital

(613) 732-3675, extension 6165 / carolyn.levesque@prh.ca