MHSRC Crisis Management

Who We Help

Anyone 16 years of age and older experiencing a mental health or addiction crisis.

Who Can Request Our Services

• Individuals (self-referrals)
• Family Members and Friends
• Hospital Emergency Rooms
• Emergency Response Services and Police
• Family Physicians
• Health Care and Social Service Professionals
• Community Agencies

How We Can Help

Mental Health Services Renfrew County (MHSRC) provides:

• Toll-free, bilingual telephone support via the 24/7 Crisis Line: 1-866-996-0991 or 613-722-6918 (Ottawa local) 
• Referral when indicated to the local OPP Mobile Crisis Team, daily 10 am to 8 pm
• Rapid assessment, de-escalation and stabilization of those in crisis with the help of supporting caregivers, family and friends
• Facilitation or prevention of acute hospital admissions
• Follow-up visits and in-community support
• Access to wellness information and community resources
  

A mental health crisis does not necessarily require hospital-based assessment. It can be effectively supported in your community by the MHSRC team. Timely intervention goes a long way towards reducing the risk of an escalating crisis.

MHSRC Crisis Management Team

• Trained volunteer Crisis Line responders
• Service Navigators
• Crisis Case Workers
• Registered Nurse
• Concurrent Specialist

Resources

• Crisis Line
• CMHA Ontario - Housing